Recovery Coordinator 1, Full-Time- Birmingham Area, AL

Recovery Coordinator I—Full-Time—Birmingham Area, Alabama
[Day Shift and/or Night Shift, Position may also include weekend shift(s)]
Starting Pay: $19.50 per hour, eligible for overtime

Position Summary: This position is responsible for providing surgical procurement and preservation of human eye tissue for transplantation, education, and research. All responsibilities are performed in compliance with ASN’s policies and procedures and in compliance with EBAA and FDA regulations. This position is also responsible for packing and shipping tissue for transplantation.

Responsibilities refer to the specific day-to-day tasks, duties, and functions that are essential to an employee’s role. These are the “what” of the job – defining concrete actions like managing projects or overseeing processes.

General Responsibilities:
•  Perform initial tasks related to service operations.
•  Understand ASN’s core values and mission.
•  Be accountable – be open and approachable to receiving information about improvement.
•  Focus on progress over results.
•  Focus on discussion and dialogue over dictation.
•  Ask questions. Be inquisitive.
•  Communication needs to be transparent, timely, consistent, and clear.
•  Look for solutions to problems.
•  Be ready to work when scheduled to work. Be timely. If you cannot be on time, then communicate that information.

Core Responsibilities:
•  Review donor information, Authorization, & Donor Risk Assessment Interview (DRAI).
•  Travel to and perform recovery services in designated areas within hospitals, funeral homes, and medical examiner facilities.
•  Review and evaluate available donor medical records on-site to determine preliminary donor suitability prior to recovery.
•  Demonstrate proficiency in surgical scrub techniques and maintain sterile practices while performing ocular tissue recovery.
•  Perform surgical recovery of ocular tissue from cadaveric donors for transplant, education, and/or research purposes, including drawing and/or obtaining blood samples for serological testing.
•  Conduct a thorough physical assessment of the donor.
•  Accurately enter recovery and donor data into the approved database for each recovered case.
•  Package recovered tissue according to established policies and procedures to ensure safe transport to the designated laboratory for processing.
•  Process, package, and ship donor blood samples/specimens per protocol to the designated reference laboratory for testing.
•  Receive incoming donor tissue, check it in, complete required data entry,
and perform appropriate tissue labeling.
•  Perform development contact events consisting primarily of visits to
hospital units, medical examiners, hospices, and other appropriate clinical
partners to enhance ASN contacts with outside agencies.
•  Performance of duties may often require varied work schedules/hours to
provide necessary coverage for recovery services.
•  Attend mandatory clinical meetings, which may be scheduled outside of regular workdays or shifts.
•  Perform other duties as assigned.

Expectations refer to the standards of behavior and approach, such as
demonstrating leadership, aligning with organizational goals, and fostering collaboration. They guide the “how” an employee should perform their role and contribute to the mission.
  Organizational Alignment – Embrace ASN’s vision, purpose, and mission by aligning actions with the organization’s overarching goals and objectives; thereby contributing to the advancement of ocular tissue donation, transplantation, and research. This is best accomplished by ensuring your decisions and actions directly support these priorities.
•  Core Values – Demonstrate ASN’s core values (Integrity, Serve, Lead, Excel, and Innovate) by consistently applying them in decision-making, interactions, and work output. For example, lead by serving your team, maintain integrity in reporting and operations, and pursue excellence in all projects.
•  Ethical Conduct – Uphold ethical principles and standards of conduct in all interactions and decision-making processes.
•  Communication – Communicate effectively and transparently with colleagues and donation partners promoting open dialogue, active listening, and constructive feedback.
•  Collaboration – Collaborate and interact with experienced colleagues.
•  Problem-Solving – Identify issues and propose viable solutions.
  Continuous Learning – Keep up with trends, emerging technologies, and best practices, applying new insights to elevate performance.

Qualifications:
•  An associate’s degree in a related field preferred.
•  Ability to interact with peers and hospital personnel on assignments.
•  Excellent communication skills.
•  Must have a valid driver’s license and reliable transportation.
•  Willingness to work weekends/evenings to complete tasks.
•  This position may require Saturday and/or Sunday work and requires rotating holiday schedule to be worked.

Physical Requirements:
•  Ability to travel throughout the service area as required.
•  Driving for extended periods or long distances may be required.
•  Frequent periods of intense concentration necessitating attention to detail, and accuracy.
•  Ability to handle mental and physical strain involved in the use of printed materials and prolonged computer screen use.
•  Moderate manual dexterity for basic keyboarding.
•  Long periods of sitting and/or standing may be required.
•  Ability to push/pull up to 350 pounds with assistance.

The incumbent should understand this job description only outlines certain requirements for this position. At the discretion of the Executive Officer, this job description may be amended as deemed necessary for the incumbent to render a more efficient and effective operation.

To apply: Please return the completed application of employment to hr@advancingsight.org.

Per Diem Recovery Technician, Part-Time- Montgomery/Dothan, AL

Per Diem Recovery Technician—Part-Time—Montgomery/Dothan, Alabama

Position Summary: This position is responsible for aseptic recovery of corneal tissue for transplant and will require being on call and travel to donor locations which may include hospitals, funeral homes, or medical examiners’ offices. All procedures are performed within and under the scope of ASN’s mission, values, and established policies and procedures compliant with EBAA and FDA standards.

Responsibilities refer to the specific day-to-day tasks, duties, and functions that are essential to an employee’s role. These are the “what” of the job – defining concrete actions like managing projects or overseeing processes.

General Responsibilities:
• Perform initial tasks related to service operations.
• Understand ASN’s core values and mission.
• Be open and approachable to receiving information about improvement.
• Be ready to work when scheduled to work. Be timely. If you can’t be on time, then communicate that information.

Core Responsibilities:
• Perform on-call duties to ensure that the recoveries in the coverage area are being completed.
• Conduct sterile surgical recovery of ocular tissue from cadaveric donors for transplant, education/research, which includes drawing and/or obtaining blood samples for serological testing.
• Conduce a thorough physical assessment of the donor.
• Review and evaluate available donor medical records on site to determine preliminary donor suitability prior to recovery.
• Travel to designated areas, such as hospitals, funeral homes, and medical examiner/coroner facilities, to perform recovery services.
• Enter recovery and donor data entry on recovered cases into appropriate databases.
• Package recovered tissue according to established Standard Operating Procedures (SOPs) to ensure safety for transport to the designated ASN laboratory for processing.
• Deliver tissue to:

  • Local couriers
  • Surgeons within the region

• May on occasion be required to process and ship donor blood samples/specimens per SOPs to designated reference laboratories for testing.

Expectations refer to the standards of behavior and approach, such as demonstrating leadership, aligning with organizational goals, and fostering collaboration. They guide the “how” an employee should perform their role and contribute to the mission.

Organizational Alignment – Embrace ASN’s vision, purpose, and mission by aligning actions with the organization’s overarching goals and objectives; thereby contributing to the advancement of ocular tissue donation, transplantation, and research. This is best accomplished by ensuring your decisions and actions directly support these priorities.

Core Values – Demonstrate ASN’s core values (Integrity, Serve, Lead, Excel, and Innovate) by consistently applying them in decision-making, interactions, and work output. For example, lead by serving your team, maintain integrity in reporting and operations, and pursue excellence in all projects.

Ethical Conduct – Uphold ethical principles and standards of conduct in all interactions and decision-making processes.

Qualifications:
• Surgical Technician or Certified Ophthalmic Technician preferred or other hospital/medical professional experience.
• Position will require Saturday, Sunday, and or holiday coverage/work.
• Position will require evening and night shift coverage.
• Ability to interact with peers and hospital personnel on assignments.
• Excellent communication skills.
• Position will require travel and use of a personal car should a company vehicle not be readily available.
• Must have a valid driver’s license and reliable transportation.

Physical Requirements:
• Ability to travel throughout service area as required.
• Driving for extended periods or long distances may be required.
• Frequent periods of intense concentration, attention to detail and accuracy.
• Ability to handle mental and physical strain involved in printed materials and prolonged computer screen use.
• Moderate manual dexterity for basic keyboarding.
• Long periods of sitting and/or standing may be required.
• Ability to push/pull up to 350 pounds with assistance.

The incumbent should understand that the job description only outlines certain requirements for this position. At the discretion of the Executive Officer, this description may be amended as deemed necessary for the incumbent to render a more efficient and effective operation.

Per Diem Recovery Technician, Part-Time- Huntsville, AL

Per Diem Recovery Technician—Part-Time—Huntsville, Alabama

Position Summary: This position is responsible for aseptic recovery of corneal tissue for transplant and will require being on call and travel to donor locations which may include hospitals, funeral homes, or medical examiners’ offices. All procedures are performed within and under the scope of ASN’s mission, values, and established policies and procedures compliant with EBAA and FDA standards.

Responsibilities refer to the specific day-to-day tasks, duties, and functions that are essential to an employee’s role. These are the “what” of the job – defining concrete actions like managing projects or overseeing processes.

General Responsibilities:
• Perform initial tasks related to service operations.
• Understand ASN’s core values and mission.
• Be open and approachable to receiving information about improvement.
• Be ready to work when scheduled to work. Be timely. If you can’t be on time, then communicate that information.

Core Responsibilities:
• Perform on-call duties to ensure that the recoveries in the coverage area are being completed.
• Conduct sterile surgical recovery of ocular tissue from cadaveric donors for transplant, education/research, which includes drawing and/or obtaining blood samples for serological testing.
• Conduce a thorough physical assessment of the donor.
• Review and evaluate available donor medical records on site to determine preliminary donor suitability prior to recovery.
• Travel to designated areas, such as hospitals, funeral homes, and medical examiner/coroner facilities, to perform recovery services.
• Enter recovery and donor data entry on recovered cases into appropriate databases.
• Package recovered tissue according to established Standard Operating Procedures (SOPs) to ensure safety for transport to the designated ASN laboratory for processing.
• Deliver tissue to:

  • Local couriers
  • Surgeons within the region

• May on occasion be required to process and ship donor blood samples/specimens per SOPs to designated reference laboratories for testing.

Expectations refer to the standards of behavior and approach, such as demonstrating leadership, aligning with organizational goals, and fostering collaboration. They guide the “how” an employee should perform their role and contribute to the mission.

Organizational Alignment – Embrace ASN’s vision, purpose, and mission by aligning actions with the organization’s overarching goals and objectives; thereby contributing to the advancement of ocular tissue donation, transplantation, and research. This is best accomplished by ensuring your decisions and actions directly support these priorities.

Core Values – Demonstrate ASN’s core values (Integrity, Serve, Lead, Excel, and Innovate) by consistently applying them in decision-making, interactions, and work output. For example, lead by serving your team, maintain integrity in reporting and operations, and pursue excellence in all projects.

Ethical Conduct – Uphold ethical principles and standards of conduct in all interactions and decision-making processes.

Qualifications:
• Surgical Technician or Certified Ophthalmic Technician preferred or other hospital/medical professional experience.
• Position will require Saturday, Sunday, and or holiday coverage/work.
• Position will require evening and night shift coverage.
• Ability to interact with peers and hospital personnel on assignments.
• Excellent communication skills.
• Position will require travel and use of a personal car should a company vehicle not be readily available.
• Must have a valid driver’s license and reliable transportation.

Physical Requirements:
• Ability to travel throughout service area as required.
• Driving for extended periods or long distances may be required.
• Frequent periods of intense concentration, attention to detail and accuracy.
• Ability to handle mental and physical strain involved in printed materials and prolonged computer screen use.
• Moderate manual dexterity for basic keyboarding.
• Long periods of sitting and/or standing may be required.
• Ability to push/pull up to 350 pounds with assistance.

The incumbent should understand that the job description only outlines certain requirements for this position. At the discretion of the Executive Officer, this description may be amended as deemed necessary for the incumbent to render a more efficient and effective operation.

Referral Coordinator 1, Full-Time-Birmingham, AL

Alabama Donor Services Referral Coordinator I—Full-Time–Birmingham, AL
[Position may be night shift or day shift, some weekend or holiday shifts may be possible]
Starting Pay: $20.50 per hour

Position Summary
This position is responsible for providing initial referral intake and approaching donor families for eye-only authorization for both transplant and research purposes. This role is also responsible for excellent referral documentation and coordinating recoveries within the coverage area.

Responsibilities refer to the specific day-to-day tasks, duties, and functions that are essential to an employee’s role. These are the “what” of the job – defining concrete actions like managing projects or overseeing processes.

General Responsibilities:
•  Perform initial tasks related to service operations.
•  Understand ASN’s core values and mission.
•  Be accountable – be open and approachable to receiving information about improvement.
•  Participate in one-on-one meetings.
•  Focus on progress over results.
•  Focus on discussion and dialogue over dictation.
•  Ask questions. Be inquisitive.
•  Communication needs to be transparent, timely, consistent, and clear.
•  Look for solutions to problems.
•  Be ready to work when scheduled to work. Be timely. If you cannot be on time, then communicate that information.

Core Responsibilities:
•  Answer, respond to, and document all incoming donor referral calls in a timely manner.
•  Triage referral calls as appropriate for eye potential.
•  Determine if the patient is on the Donor Registry and document accordingly.
Registry patients: Complete and document the notification of donor designation with the legally authorized person.
Non-registry patients: Obtain telephone-recorded authorization for donation with the legally responsible person.
•  Approach the legally authorized person according to the UAGA hierarchy.If medically suitable, provide them with information and options for eye donation.
•  Conduct a sensitive and thorough Donor Risk Assessment Interview (DRAI) accurately and in a timely manner.
•  Forward the DRAI and any other pertinent information to the designated Recovery Coordinator to coordinate procurement for ocular tissue.
•  Communicate with nurses, medical examiners/coroners, and funeral home directors regarding donor logistics within the coverage area.
•  Upload proper recordings into approved databases.
•  Perform accurate data entry into approved databases.
•  Adhere to the approved Standard Operating Procedures (SOPs).
•  Answer additional phone calls as needed.
•  Attend mandatory staff meetings which may be scheduled outside of regular workdays or shifts.
•  Perform other duties as assigned.

Expectations refer to the standards of behavior and approach, such as demonstrating leadership, aligning with organizational goals, and fostering collaboration. They guide the “how” an employee should perform their role and contribute to the mission.

•  Organizational Alignment – Embrace ASN’s vision, purpose, and mission by aligning actions with the organization’s overarching goals and objectives, thereby contributing to the advancement of ocular tissue donation, transplantation, and research. This is best accomplished by ensuring your decisions and actions directly support these priorities.
•  Core Values – Demonstrate ASN’s core values (Integrity, Serve, Lead, Excel, and Innovate) by consistently applying them in decision-making, interactions, and work output. For example, lead by serving your team, maintain integrity in reporting and operations, and pursue excellence in all projects.
•  Ethical Conduct – Uphold ethical principles and standards of conduct in all interactions and decision-making processes.
•  Communication – Communicate effectively and transparently with colleagues and donation partners promoting open dialogue, active
listening, and constructive feedback.
  Collaboration – Collaborate and interact with experienced colleagues.
•  Problem Solving – Identify issues and propose viable solutions.
•  Continuous Learning – Keep up with trends, emerging technologies, and best practices, applying new insights to elevate performance.

Qualifications:
•  An associate’s degree in a related field preferred.
•  Minimum of at least one year of call center experience preferred.
•  Basic knowledge of Pharmacology and medical terminology.
•  Basic knowledge of patient confidentiality laws.
•  Ability to multi-task.
•  Willingness to work weekends/evenings to complete tasks.
•  Position may require Saturday and/or Sunday work and requires a rotating holiday schedule to be worked.
•  Must have a valid driver’s license and reliable transportation.

Physical Requirements:
•  Frequent periods of intense concentration, attention to detail, and accuracy.
•  Ability to handle mental and physical strain involved in the use of printed materials and prolonged use of computer screens.
•  Moderate manual dexterity for basic keyboarding.
•  Long periods of sitting and/or standing may be required.
•  Ability to lift and move up to 25 pounds.

The incumbent should understand this job description only outlines certain requirements for this position. At the discretion of the Executive Officer, this job description may be amended as deemed necessary for the incumbent to render a more efficient and effective operation.

To apply: Please return the completed application of employment to hr@advancingsight.org.

Medical Chart Review Coordinator 1, Full-Time- Birmingham, AL

Medical Chart Review Coordinator I—Full-Time—Birmingham, Alabama
[Day Shift]
Starting Pay: $20.50 per hour

Position Summary
This position is responsible for promptly determining donor eligibility across the network on eye-only and shared tissue/bone cases by ensuring donors are not plasma diluted, confirming negative serology results, identifying any contraindications outlined by EBAA or FDA, obtaining consults from physicians or Medical Examiners when necessary, reviewing medical records, verifying authorization and DRAI, and completing the necessary paperwork while adhering to ASN’s policies and procedures.

Responsibilities refer to the specific day-to-day tasks, duties, and functions that are essential to an employee’s role. These are the “what” of the job – defining concrete actions like managing projects or overseeing processes.

General Responsibilities:
•  Perform initial tasks related to service operations.
•  Understand ASN’s core values and mission.
•  Be accountable – be open and approachable to receiving information about improvement.
•  Participate in one-on-one meetings.
•  Focus on progress over results.
•  Focus on discussion and dialogue over dictation.
•  Ask questions. Be inquisitive.
•  Communication needs to be transparent, timely, consistent, and clear.
•  Look for solutions to problems.
•  Be ready to work when scheduled to work. Be timely. If you cannot be on time, then communicate that information.

Core Responsibilities:
•  Assist others in answering donor eligibility questions.
•  Help coordinate donor eligibility follow-up.
•  Request donor records, as necessary.
•  Understand different EMRs.
•  Perform accurate and complete data entry.
•  Perform accurate hemodilution calculations.
•  Receive, review, and enter final serology results into approved database.
•  Perform appropriate consultations with physicians and Medical Examiners as needed.
•  Discuss needed chart follow-up with others working on Medical Chart Review.
•  Coordinate and provide follow-up on Donor Risk Assessment Interview (DRAI) questionnaires, autopsy reports, and physician and medical records using other staff as needed.
•  Make a final donor eligibility determination in accordance with ASN SOP and EBAA and FDA medical standards for eye-only and tissue/bone donors.
•  Ensure tissue suitability is complete.
•  Perform final overall donor sign off appropriately.
•  Ensure all appropriate information and paperwork is in the chart and placed according to SOPs.
•  Appropriately remove temporary vial/chamber labels and apply permanent label.
•  Appropriately file/store charts in chart room.

Expectations refer to the standards of behavior and approach, such as demonstrating leadership, aligning with organizational goals, and fostering
collaboration. They guide the “how” an employee should perform their role and contribute to the mission.
Organizational Alignment – Embrace ASN’s vision, purpose, and mission by aligning actions with the organization’s overarching goals and objectives; thereby contributing to the advancement of ocular tissue/donation, transplantation, and research. This is best accomplished by ensuring your decisions and actions directly support these priorities.
  Core Values – Demonstrate ASN’s core values (Integrity, Serve, Lead, Excel, and Innovate) by consistently applying them in decision-making, interactions, and work output. For example, lead by serving your team, maintain integrity in reporting and operations, and pursue excellence in all projects.
•  Ethical Conduct – Uphold ethical principles and standards of conduct in all interactions and decision-making processes.
•  Communication – Communicate effectively and transparently with colleagues and donation partners promoting open dialogue, active listening, and constructive feedback.
•  Collaboration – Collaborate and interact with experienced colleagues.
•  Problem-Solving – Identify issues and propose viable solutions.
•  Continuous Learning – Keep up with trends, emerging technologies, and best practices, applying new insights to elevate performance.

Qualifications:
•  An associate’s degree in a related field preferred.
•  Demonstrates knowledge of EBAA and FDA regulations related to eligibility criteria.
•  Basic knowledge of patient confidentiality laws.
•  Demonstrates ability to interface effectively with doctors, nurses, schedulers, and other related personnel and peers.
•  Excellent documentation and assessment skills.
•  Computer literacy and familiarity with computer databases.
•  Strong organizational skills and detail-oriented.
•  Excellent oral and written communication skills.
•  Superior interpersonal and public relations ability.
•  Must have a valid driver’s license and reliable transportation.

Physical Requirements:
•  Frequent periods of intense concentration, attention to detail, and accuracy.
•  Ability to handle mental and physical strain involved in the use of printed materials and prolonged use of computer screens.
•  Moderate manual dexterity for basic keyboarding.
•  Long periods of sitting and/or standing may be required.
•  Ability to lift and move up to 25 pounds.

The incumbent should understand this job description only outlines certain requirements for this position. At the discretion of the Executive Officer, this job description may be amended as deemed necessary for the incumbent to render a more efficient and effective operation.

To apply: Please return the completed application of employment to hr@advancingsight.org.

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