
1
Referral
Hospital staff notify us within one hour of a patient’s passing.
2
Evaluation
Trained coordinators assess the patient's eligibility for eye donation.
3
Family Discussion
If the patient is not already a registered donor, a coordinator speaks with the family to offer the opportunity to donate and explain the lasting impact of this decision.
4
Authorization and Recovery
Once authorization is obtained, our team coordinates the ocular tissue recovery—usually at the hospital, but in some cases at a funeral home or medical examiner’s office.
5
Aftercare
We provide follow-up communication and resources to support donor families in their grief journey.