Donor Services Coordinator I—Full-Time—Metairie, Louisiana
[Night Shift, 12-hour shifts, 3-4 days per week]
Starting Pay: $17.50 per hour, eligible for overtime
Note: This is a remote position.
Advancing Sight Network seeks an energetic, innovative, and compassionate individual to join our team as a full-time Donor Services Coordinator I. At Advancing Sight Network, our mission is restoring sight.
Donor Services Coordinators work to facilitate eye donation used for transplants and research in the United States and around the world. Donor Services Coordinators screen potential donors with local healthcare agencies, contact donor families and conduct medical and social history interviews while coordinating with hospitals, funeral homes, and surgical recovery personnel. Excellent communication skills, empathy, and advocacy for donation are required.
A successful candidate at Advancing Sight Network will exhibit a strong commitment to teamwork and a desire to practice integrity and excellence in their work. Every team member impacts the people we serve, helping to give the profound gift of sight. The full-time Donor Services Coordinator is an integral part of our work to bring hope and healing.
Responsibilities of the position include, but are not limited to:
- Intake and screening of potential donors from the local organ agency.
- Speaking with families about potential opportunities for eye donation.
- Completing necessary paperwork with families who agree to donate.
- Coordinating logistics of donation recovery with internal and external contacts.
The successful candidate will be a highly motivated professional with these qualifications:
- Motivated to excel and meet goals.
- Ability to interface with peers and hospital personnel.
- Excellent telephone, communication, and customer service skills.
- Basic knowledge of pharmacology/medical terminology.
- Basic knowledge of patient confidentiality laws.
- Counseling experience and/or medical experience preferred.
- A minimum of one year of customer service experience is preferred.
To apply: Please complete our employment application and send to hr@advancingsight.org.